Please, note that sometimes payments may take time to be processed. If you haven't received your items right away, please wait a while and refresh the game.
To find the purchase history, please, follow the link: https://play.google.com/store/account/orderhistory
If your purchase is not delivered within 24 hours, please submit a ticket to our Support service via the game settings ((Help and Support > Contact us) and attach a copy or screenshot of your receipt. The screenshot should indicate a GPA-identifier (for example: GPA.1234-1234-1234-12345).
NOTE: While submitting a ticket to our support service, please provide us with your account identificator. You will be able to find your account identificator here.