Please note that sometimes it may take some time for payments to be processed. If you don't receive your items right away, please wait a little while and refresh the game.
If your purchase is not added to your account within 24 hours, please contact our support team using the in-game button. Make sure you provide us with additional information such as:
- Your game ID (in the bottom of the Settings section)
- A screenshot of the receipt for the purchase in question with visible order number (sent to the email your Google account is linked to)
- A detailed description of the issue
This info will help us look into the matter and trace your transaction a lot faster.