We reply to every request submitted by our players within one day (except certain holidays).
NOTE: The reply to your request may have been sent to your Spam folder so please make sure to check it as well.
Should I submit another request?
If you have some additional information on the same issue please provide it by replying to the confirmation email that you received, you should be able to find it in your inbox.
If you encounter a different issue, please submit a new request.
NOTE: Any support request containing offensive or foul language may be ignored.